DealerRater Customer Satisfaction Award

DealerRater Consumer Satisfaction Award

The Consumer Satisfaction Award represents an expansion of DealerRater's annual recognition program for top car dealerships in the U.S. and Canada. To be considered for the Consumer Satisfaction Award a dealership must have:

• Minimum of 25 reviews on DealerRater for the calendar year
• Average minimum star rating of 4.0 on DealerRater, with 5.0 as the highest possible rating
• At least one review on DealerRater per quarter during the calendar year
• Must not have been blacklisted within the calendar year

The Consumer Satisfaction Awards are given to the following:

• Top 10% U.S. franchise dealers based on their PowerScore
• Top U.S. used car dealerships based on their PowerScore