"Chris Schmidt just handled it"
I came in for my first service on my car and Mr. Schmidt was who handled the details. Luckily, I had purchased the warranty pkg. and did not know it but had a large nail in my tire that could not be repaired. While I was waiting, the tire was replaced with my spare and a new tire ordered, car serviced, and run through the car wash all in 1/2 the time expected. As someone who lost their home and cars during hurricane Michael and has had to spend all their spare time arguing with home and flood insurance, you do not know how much I appreciate having someone JUST HANDLE IT. Thank you for such perfect customer care.